Discussion topic: Wifi dropping
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Message posted on 22 Apr 2024 03:58 PM
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Wifi dropping
My wifi has been dropping for a minute or so all day today. Don't see any reported issues on sky
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Message posted on 22 Apr 2024 03:59 PM
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Re: Wifi dropping
@Hrithik1 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...
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Message posted on 22 Apr 2024 05:16 PM
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Re: Wifi dropping
pls see below
Message posted on 22 Apr 2024 08:02 PM
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Re: Wifi dropping
@Hrithik1 Is your broadband still down or is it back up. If it is still down follow the link below to see if a fault is found and it should let you book an engineer.
Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
If you have found this solution helpful please tick this as the answer.
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