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Discussion topic: Wifi dropping

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This message was authored by Mgj77 This message was authored by: Mgj77

Wifi dropping

Our WiFi is constantly cutting out, approx every 4 minutes. This started happening 4 weeks ago, with increased consistency and since Friday its been basically unusable.

 

By the time devices have reconnected its only working for about a minute until it drops out again. I work from home which is basically impossible.

 

When we do diagnostics from home, it either cuts out when the internet cuts out, or we get results saying our broadband is okay which isn't the case and I'm having difficulty getting through to anyone at Sky.

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Wifi dropping

Posted by a Superuser, not a Sky employee. Find out more

@Mgj77 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...



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