28 Jun 2023 11:15 AM
Our WiFi is constantly cutting out, approx every 4 minutes. This started happening 4 weeks ago, with increased consistency and since Friday its been basically unusable.
By the time devices have reconnected its only working for about a minute until it drops out again. I work from home which is basically impossible.
When we do diagnostics from home, it either cuts out when the internet cuts out, or we get results saying our broadband is okay which isn't the case and I'm having difficulty getting through to anyone at Sky.
28 Jun 2023 12:26 PM
Posted by a Superuser, not a Sky employee. Find out more@Mgj77 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion