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Discussion topic: Wifi dropping out

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This message was authored by: Kooky3101

Wifi dropping out

Every day and/or night the wifi or broadband drops out - the TV  is affected and our phones etc are using our data. 
I continually have to reset the box to enable the WiFi to connect again - considering what I post per month AND the increase added it is not good enough. A simple connection should be easy. Any suggestions what can do? 

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This message was authored by: Chrisee

Re: Wifi dropping out

Posted by a Superuser, not a Sky employee. Find out more

@Kooky3101 if you post your Sky hub's connection stats forum members should be able to help see Find your Sky Broadband router statistics

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Kooky3101

Re: Wifi dropping out

Thank you for your reply.

after months of the wifi dropping out I finally have been supplied with a new router. Further problems are that I cannot get my printer or plugs to connect! 

This message was authored by: jamesn123

Re: Wifi dropping out

Posted by a Superuser, not a Sky employee. Find out more

@Kooky3101 

You probably need to split the WiFi bands.

https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610

 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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