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Discussion topic: WiFi
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This message was authored by: Tj63
Message posted on 30 Jun 2025 09:10 AM
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WiFi
I have moved house and sky have sent me a new wire to get connected but none of the wires I have are working
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 30 Jun 2025 09:52 AM
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Re: WiFi
@Tj63 Sky will have given you a date for when your new service will be activated if that has passed call them to check what has happened.However as seems likely you are switching to a new full fibre service that does take longer as Openreach have to run a new line to your property. If you check the My Orders area of the My Sky app it should tell you more.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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