Discussion topic: WiFi signal keeps dropping
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Message posted on 29 Aug 2026 11:15 PM
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WiFi signal keeps dropping
My WiFi signal keeps dropping multiple times a day - my phone will switch to mobile data and then back to WiFi a minute or so later. It's the same on my laptop and on my son's computer so it's not device-related. If music is playing from my phone to a wireless soeaker it drops out. It's super annoying and very unreliable.
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Message posted on 30 Aug 2026 01:25 PM
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Re: WiFi signal keeps dropping
Hi there @Twocats I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
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