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Discussion topic: WiFi not working

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Tom185
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WiFi not working

‎26 Oct 2024 10:50 PM

WiFi not working. Constantly going on and off. Apps like Netflix etc won't work as it says not connected to the internet. We only recently had a new satellite fitted due to issues this week. 

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Highlinder
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Re: WiFi not working

‎27 Oct 2024 07:58 AM

Posted by a Superuser, not a Sky employee. Find out more

@Tom185  black or white router from Sky?

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Tom185
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Re: WiFi not working

‎27 Oct 2024 10:19 AM

Its a black router - thank you for trying to help. Much appreciated. 

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Highlinder
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Re: WiFi not working

‎27 Oct 2024 10:23 AM

Posted by a Superuser, not a Sky employee. Find out more

@Tom185 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

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