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Discussion topic: WiFi persistently disconnecting

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This message was authored by Becs1978 This message was authored by: Becs1978

WiFi persistently disconnecting

WiFi constantly disconnecting every few minutes. I've followed all the guidance and it still continues. 
WiFi check says all ok but then disconnects again. 

I cannot even open my emails without it disconnecting. 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: WiFi persistently disconnecting

Posted by a Superuser, not a Sky employee. Find out more

@Becs1978  black or white router from Sky?

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Becs1978
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This message was authored by Becs1978 This message was authored by: Becs1978

Re: WiFi persistently disconnecting

Black router. 
WiFi connection when joined was 50 now not 24 

This message was authored by Highlinder This message was authored by: Highlinder

Re: WiFi persistently disconnecting

Posted by a Superuser, not a Sky employee. Find out more

@Becs1978 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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