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Discussion topic: WiFi not working

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Rachel197
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This message was authored by Rachel197 This message was authored by: Rachel197

WiFi not working

‎06 Jan 2025 02:47 PM

Hi, My WiFi is not working. checked and no known issues it outages.

lights shown are 

  • power - green
  • internet- no light
  • wifi- green
  • voice- orange light

any ideas

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Chrisee
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Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: WiFi not working

‎06 Jan 2025 03:22 PM

Posted by a Superuser, not a Sky employee. Find out more

@Rachel197 your hub has lost connection to the exchange if the service checker is not telling you Sky are already aware of a fault affecting your line call them and report it.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Nic107
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Re: WiFi not working

‎06 Jan 2025 03:25 PM

I have the same issue. Following for fixes

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