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Discussion topic: WiFi not working

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Dominohoohoo
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WiFi not working

‎10 Apr 2024 04:12 AM

WiFi not working at 04.10am 10th Apri. Connected to hub but no internet. Randomly dropped 

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Chloe-W22
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Re: WiFi not working

‎10 Apr 2024 04:27 PM

Posted by a Sky employee
@Chloe-W22 wrote:

Morning everyone,

 

We're aware of a multiple exchange outage affecting Broadband and Talk customers in the Bury area, including; Accrrington, Ashton on Ribble, Atherton, Catforth, Great Harwood, Kikham, Leigh, Ramsbottom, Tottington, Culceth, Bury and Culcheth.

 

We apologise for the inconvenience but have the correct people working on it.

 

You can stay up to date on the Sky Community, and also through the our Service Status page.

 

Thanks.

Hi all,

 

We've had confirmation this issue has been resolved as of lunchtime today. We apologise for this inconvenience but the Community team appreciate you keeping us up to date on this thread.

 

I'll lock this thread for now, but feel free to use Community for any issues you have in the future 😎

Chloe-W22

Community Manager

 

Have a story you want to share with us? Send your Thanks to Sky here

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LaurenMcG
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Re: WiFi not working

‎10 Apr 2024 04:16 AM

Near Preston and mine is down too. Internet and talk.

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denevans
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Re: WiFi not working

‎10 Apr 2024 04:20 AM

Same problem Manchester 

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Erica7
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Re: WiFi not working

‎10 Apr 2024 04:22 AM

Mine unfortunately is down as well. Just randomly stopped and internet is not working.

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Re: WiFi not working

‎10 Apr 2024 04:26 AM

Preston also, no internet but all checks saying OK. Good old sky for you(!!!)

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Northernstar72
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Re: WiFi not working

‎10 Apr 2024 04:30 AM

Not working in Accrington either

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heatherw4646
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Re: WiFi not working

‎10 Apr 2024 04:37 AM

Same in Leigh 

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Sammyking
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Re: WiFi not working

‎10 Apr 2024 04:38 AM

Not working in chorley either but states all is good no issues when I go on the app 

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tazman1970
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Re: WiFi not Working Mine down too in Leyland,, at least I know it's not internal if everyone else i

‎10 Apr 2024 04:38 AM

Mine down too in Leyland. At least I know it's not an internal problem if other people's are down!

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Richard6971
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No internet

‎10 Apr 2024 04:43 AM

We do not have internet connection. Have unplugged everything twice and rebooted but still no connection for the past two hours

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Northernstar72
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Re: WiFi not working

‎10 Apr 2024 04:48 AM

This is absolutely ridiculous

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heatherw4646
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Re: No internet

‎10 Apr 2024 04:51 AM

Same here in Leigh 

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Softmick
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Re: No internet

‎10 Apr 2024 05:00 AM

Same here, near accrington, sky saying there's nothing wrong

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Sheppie
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Re: WiFi not working

‎10 Apr 2024 05:04 AM

Not working in Bury. Now over an hour still I discovered no internet service. Not great. 

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Niomi-t
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Re: No internet

‎10 Apr 2024 05:04 AM

Same here in bury 

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