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This message was authored by: Dominohoohoo

Message posted on ‎10 Apr 2024 04:12 AM

WiFi not working

WiFi not working at 04.10am 10th Apri. Connected to hub but no internet. Randomly dropped 

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This message was authored by: Chloe-W22 Answer

Message posted on ‎10 Apr 2024 04:27 PM

Re: WiFi not working

Posted by a Sky employee
@Chloe-W22 wrote:

Morning everyone,

 

We're aware of a multiple exchange outage affecting Broadband and Talk customers in the Bury area, including; Accrrington, Ashton on Ribble, Atherton, Catforth, Great Harwood, Kikham, Leigh, Ramsbottom, Tottington, Culceth, Bury and Culcheth.

 

We apologise for the inconvenience but have the correct people working on it.

 

You can stay up to date on the Sky Community, and also through the our Service Status page.

 

Thanks.

Hi all,

 

We've had confirmation this issue has been resolved as of lunchtime today. We apologise for this inconvenience but the Community team appreciate you keeping us up to date on this thread.

 

I'll lock this thread for now, but feel free to use Community for any issues you have in the future ðŸ˜Ž

Chloe-W22

Community Manager

 

Have a story you want to share with us? Send your Thanks to Sky here

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Message posted on ‎10 Apr 2024 04:16 AM

Re: WiFi not working

Near Preston and mine is down too. Internet and talk.

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Message posted on ‎10 Apr 2024 04:20 AM

Re: WiFi not working

Same problem Manchester 

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Message posted on ‎10 Apr 2024 04:22 AM

Re: WiFi not working

Mine unfortunately is down as well. Just randomly stopped and internet is not working.

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Message posted on ‎10 Apr 2024 04:26 AM

Re: WiFi not working

Preston also, no internet but all checks saying OK. Good old sky for you(!!!)

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Message posted on ‎10 Apr 2024 04:30 AM

Re: WiFi not working

Not working in Accrington either

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Message posted on ‎10 Apr 2024 04:37 AM

Re: WiFi not working

Same in Leigh 

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Message posted on ‎10 Apr 2024 04:38 AM

Re: WiFi not working

Not working in chorley either but states all is good no issues when I go on the app 

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Message posted on ‎10 Apr 2024 04:38 AM

Re: WiFi not Working Mine down too in Leyland,, at least I know it's not internal if everyone else i

Mine down too in Leyland. At least I know it's not an internal problem if other people's are down!

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Message posted on ‎10 Apr 2024 04:43 AM

No internet

We do not have internet connection. Have unplugged everything twice and rebooted but still no connection for the past two hours

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Message posted on ‎10 Apr 2024 04:48 AM

Re: WiFi not working

This is absolutely ridiculous

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Message posted on ‎10 Apr 2024 04:51 AM

Re: No internet

Same here in Leigh 

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Message posted on ‎10 Apr 2024 05:00 AM

Re: No internet

Same here, near accrington, sky saying there's nothing wrong

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Message posted on ‎10 Apr 2024 05:04 AM

Re: WiFi not working

Not working in Bury. Now over an hour still I discovered no internet service. Not great. 

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Message posted on ‎10 Apr 2024 05:04 AM

Re: No internet

Same here in bury 

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