WiFi not working in all rooms

[Jamie10787]

My WiFi is not working in 2 of the bedrooms upstairs, when I was upgrading my broadband, I was told I could get WiFi boosters to help with this issue. Can someone please tell me how I can go about getting these? 

thanks 

[TimmyBGood]

@Jamie10787 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some  Sky booster hardware has leaked onto a certain auction site and elsewhere online, but Sky won't offer support with using these. 

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.

[Jamie10787]

I have been unable to find a number to call anyone regarding this, would anyone know the number? Thanks 

[cookiemonsteruk]

@Jamie10787 

150 from a sky landline or

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland