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Discussion topic: Very slow internet, 5mb/s

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This message was authored by: Problems2

Very slow internet, 5mb/s

Internet is slow 5mb/s

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This message was authored by: cookiemonsteruk

Re: Very slow internet, 5mb/s

Posted by a Superuser, not a Sky employee. Find out more

@Problems2 

 

How are you measuring that speed?

 

Could you post your router stats

 

https://helpforum.sky.com/t5/Broadband-Talk/How-to-read-your-Sky-Hub-statistics/ba-p/3645346

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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This message was authored by: cookiemonsteruk

Re: Very slow internet, 5mb/s

Posted by a Superuser, not a Sky employee. Find out more

@Problems2 

 

Should have asked what colour hub do you have?

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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This message was authored by: Problems2

Re: Very slow internet, 5mb/s

It's a white hub, using speed test and it's currently showing 7 download speed. My wife's downloading a large file could we have been capped by Sky

This message was authored by: cookiemonsteruk

Re: Very slow internet, 5mb/s

Posted by a Superuser, not a Sky employee. Find out more

@Problems2 

 

The stats aren't available on the white hub the fact the wife is downloading a large file means it will take more of the bandwith if she started the download first leaving less for you

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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