WiFi not working from Router to home devices

[Carey4]

Hi

i hage done a check and seems Sky is fine in the area but the there is no connection from Router to home devices. 

what can I check?

[JimM1]

@Carey4 Do you see anything! Link below.

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

[Carey4]

Sadly this didn't fix the problem. 

The Hub still does not have the internet or voice light working. 

[JimM1]

@Carey4 It's done a lot at least now the hub has been identified and not from anything before now!

If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby
https://www.sky.com/servicechecker

After this call sky direct and have them test your system!