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This discussion topic has been answered Discussion topic: WiFi keeps dropping out...

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This message was authored by: Anchovy5

Re: WiFi keeps dropping out...

I don't know why this says answered because people keep posting - my wifi keeps dropping and I keep rebooting the rooter and it's getting worse and worse - I have now been on hold for nearly 30 minutes to Sky Ireland customer service - 

This message was authored by: Daniel0210

Re: WiFi keeps dropping out...

Posted by a Superuser, not a Sky employee. Find out more

@Anchovy5 wrote:

I don't know why this says answered 


@Anchovy5 

Because the first half a dozen posters on this thread were having broadband issues between midnight and 7am so the reply was relevant to them and was marked as the answer by either the OP or more likely by Sky. 

Your post doesn't suggest it's an overnight issue for you. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: Rob+Cartwright

Re: WiFi keeps dropping out...

My issue continues. It is not through the night, it is all through the day too. Over 10 times yesterday, infact in has dropped out while trying to post this at 4.30pm.

 

I have tried all the self help on My Sky, including router reset. I even got a replacement (new) router from Sky but if anything this made it worse.

 

Any help or experience on here much appreciated.

“Out of Darkness, Cometh Light”
This message was authored by: Anchovy5

Re: WiFi keeps dropping out...

That's not a very helpful reply.  I was directed here after 34 minutes waiting unsuccessfully to get through to Sky's call line - I typed in wifi keeps dropping and got connected to this discussion board - my wifi keeps dropping - more specifics - it has dropped five times today between 10am and now.  

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