WiFi issue

[Iand80]

My tv signal keeps dropping out and although my laptop says it's connected to the WiFi the signal isn't strong enough to load anything up

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Kate666]

I have the same problem on my phone and Mac but tests saying everything is ok