05 Sep 2024 10:21 AM
Hi I am meant to have the broadband ultrafast plus guaranteed download at 400mb/s but for months and months I've been getting 40mb/s it's pathetic. Can't work from home kids can't play games they want to play. I want it fixed today
05 Sep 2024 10:41 AM - last edited: 05 Sep 2024 10:49 AM
Posted by a Superuser, not a Sky employee. Find out more
@freddie444 wrote:
I want it fixed today
That's rather unlikely to happen: a fault logged today (Thursday) will probably get Openreach attention next week.
As a start, are you measuring speed on a wireless device?
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