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Discussion topic: Sky plus hub nlack no lights and no internet

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This message was authored by: HKT17

Sky plus hub nlack no lights and no internet

Sky internet hub black, no lights on and no internet

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This message was authored by: TimmyBGood

Re: Sky plus hub nlack no lights and no internet

Posted by a Superuser, not a Sky employee. Find out more

@HKT17 

 

No lit LEDs at all would tend to indicate a complete Hub failure (or power failure) in which case having no internet connection isn't entirely surprising.

 

First thing to try is connecting the Hub to a different power socket to see if it lights up there.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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