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Discussion topic: WiFi drops out regularly

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This message was authored by: CELIA9

Message posted on ‎28 Mar 2025 12:42 PM

WiFi drops out regularly

My WiFi drops out several times a day and I have to keep resetting the hub. This affects the recordings too causing them to fail.Can you send me a new hub to see if this fixes the problem since the one I have is ancient and hasn't been replaced for years. Kind Regatds Celia
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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎28 Mar 2025 12:51 PM

Re: WiFi drops out regularly

Posted by a Superuser, not a Sky employee. Find out more

@CELIA9 

We can't send you anything. If you’re not already aware this is a customer helps customer forum and you aren’t contacting Sky Customer Services on here.


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

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MERRY CHRISTMAS and a HAPPY NEW YEAR
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