WiFi dropping in and out for months

[Rfp]

My WiFi has been dropping in and out everyday about 10 times at least a day since I may/June.

I've recently downloaded the MySky app to see what the problem and it says it's fine , sometimes it says it's bad connection but then it's fine like 5 seconds after. We've restarted the router so it's not that. I've just reconnected one of our sky q boxes so we shall see if that works. And it's not our package cause we have fibre unlimited.

[TimmyBGood]

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@Rfp wrote:

And it's not our package cause we have fibre unlimited.

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I suspect you may be misinterpreting that product name: ' Fibre Unlimited ' is older (now obsolete ) branding for budget FTTC broadband and just as susceptible to line problems as any other copper connection.  It's also not particularly fast: 'Unlimited' was an 'up to' 40/10Mbs service and 'Max' was the higher price 'up to' 80/20Mbs version.

I believe 'unlimited' was intended to designate it as having no download volume limit (which was rarer at the time) : it's distinctly limited in speed.

https://www.ispreview.co.uk/index.php/2018/10/sky-uk-cuts-fibre-max-price-and-removes-fibre-unlimite... 

If you post your Hub stats, we'll have some information about your particular phone line and internet connection to work with.

Note that it's speed arriving at the Hub which counts against the minimum speed guarantee, not speed test website results on a wireless device.