WiFi connection

[Lauren154]

Hi, I've been having many issues with my wifi connection ever since I've been a customer I've connected you guys on many occasions but the connection hasn't got any better. I can be sat in the same room as the wifi router as still loose connection. I have 1 booster pod and this hasn't help, I need this problem fixing as I'm not being about to use my services properly and I'm paying for this to be able to work from home as I need the WiFi for my job! 

[Tom-W19]

Hi @Lauren154 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147