Buffering

[Jistin]

Why does my WiFi keep lagging & buffering when I try to watch a movie or video clip..

Most the time I have to click back and click play again....do this a few times and it plays for a few seconds then buffers again...

Never had this with virgin broadband...

[Tom-W19]

Hi @Jistin 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147