WiFi connection problems

[Claire19803]

I have run checks on my broadband and it says that the service is good , but I am suffering outtages working from home 

please assist , many thanks 

[Highlinder]

@Claire19803black or white router from Sky?

[Claire19803 · Accepted solution]

Black 🙂 

seems to be ok now , but intermittently cutting out and service states all ok. No isssues with VPN. 

[Highlinder]

@Claire19803 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

[Claire19803]

It's ok all sorted now , but thankyou 🙂