WiFi Dropping Out

[GL1234]

Since getting Sky Phone & Broadband Stream in the house, we have noticed that the WiFi often drops out during the day. Ring Doorbell & Camera loses WiFi or struggles for signal. When trying to load a web page or email on an iPad or iPhone it hangs before loading. Also when starting Sky TV from the Stream Box it can take a few minutes before the Sky TV homepage opens 

[Highlinder]

@GL1234  Which broadband package do you have with Sky?

[GL1234]

Sky Superfast Broadband, with the added Puck connected to TV 

[Highlinder]

@GL1234 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

[jamesn123]

@GL1234 

You say since getting Sky Broadband & Stream... So what did you have before? Another Sky product or not Sky at all?