Discussion topic: WiFi Connection slowing down
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Message posted on 09 Dec 2024 10:42 AM
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WiFi Connection slowing down
WiFi connection seems to take a nose dive everytime I use more than one device at time. If I'm on a work taems call, I have to turn WiFi off on my phone and have any TV streaming paused. Same with streaming and having other devices using WiFi.
Speed/issues tests on my account show everything is fine, but this surely can't be the service expected from Ultra fast plus connection?
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Message posted on 10 Dec 2024 09:15 AM
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Re: WiFi Connection slowing down
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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