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Discussion topic: Wi-Fi not working

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Brian04
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This message was authored by Brian04 This message was authored by: Brian04

Wi-Fi not working

‎15 Apr 2024 12:52 PM

Wi-Fi not connecting, phone line has continual tone and intermittently rings for 30 seconds then stops

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Chrisee
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Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: Wi-Fi not working

‎15 Apr 2024 01:15 PM

Posted by a Superuser, not a Sky employee. Find out more

@Brian04 run the connection test in the My Sky app over a mobile connection to see if it reports a known issue with your line. If there isnt give Sky a call to report it. Loads of issues currently mainly linked to the very wet weather.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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