Wi-Fi not working

[Cameron13]

My Sky app has told me that everthing looks good but my hub has two orange lights on, one for broadband and one for voice and I have no connection to the hub on any of my devices.

[jamesn123]

Hi @Cameron13 

How long has it been like this? It may take the Sky checker a little while to pickup the problem. 

We can always escalate your post to chat with a Sky advisor if needed.

[Cameron13]

Hi, 

It's been like this all day, well since I got up at 6am this morning, it may have been off longer.

[jamesn123]

@Cameron13 

I've escalated your post to Sky. Look out for a message on the forum

[Mr+Flibbles+86]

Thanks for escalating this. We’ve sent an invite to @Cameron13 to chat.