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Discussion topic: Wi-Fi keeps dropping, not connected

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Avatar for Cassandra42
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This message was authored by: Cassandra42

Message posted on ‎15 Dec 2025 11:57 PM

Wi-Fi keeps dropping, not connected

Every few hours, I have no Wi-Fi on my computer and the message states that the internet is not connected

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎16 Dec 2025 11:11 AM

Re: Wi-Fi keeps dropping, not connected

Posted by a Superuser, not a Sky employee. Find out more

@Cassandra42 next time this hapoens check the lights on your hub and follow the steps here https://www.sky.com/help/articles/hub-lights-explained-start

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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