0

Discussion topic: Wi-Fi keeps dropping, not connected

Reply
Avatar for Cassandra42
Level 1 icon
What's this?
This message was authored by: Cassandra42

Message posted on ‎15 Dec 2025 11:57 PM

Wi-Fi keeps dropping, not connected

Every few hours, I have no Wi-Fi on my computer and the message states that the internet is not connected

Report post
Post 1 of 2
53 Views
0 Likes
Reply
Reply

All Replies

Avatar for Chrisee
Level 16 icon
What's this?
Superuser
This message was authored by: Chrisee

Message posted on ‎16 Dec 2025 11:11 AM

Re: Wi-Fi keeps dropping, not connected

Posted by a Superuser, not a Sky employee. Find out more

@Cassandra42 next time this hapoens check the lights on your hub and follow the steps here https://www.sky.com/help/articles/hub-lights-explained-start

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Report post
Post 2 of 2
23 Views
0 Likes
Reply
Reply