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Discussion topic: Wi-Fi keeps disconnecting

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This message was authored by: LizTaylor

Wi-Fi keeps disconnecting

I work from home. Mainly on the phone/computer and the WiFi just keeps cutting out. It goes orange on the hub. I am on the phone to customers and have to consistently call back. We often also have issues with our sky q box. 

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This message was authored by: Addie15

Re: Wi-Fi keeps disconnecting

Hi there,  @LizTaylor. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by: Addie15

Re: Wi-Fi keeps disconnecting

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.


 

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