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Discussion topic: Wi-Fi issue

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This message was authored by: MillieM

Message posted on ‎07 Feb 2024 09:59 AM

Wi-Fi issue

My Wi-Fi keeps going on and off, it has been like this for a few week now. It is going off for 5 minutes and then back on again. However, 2 week ago it was off for a full night. I have done all the steps the chat box asked me to do but it's still continuing to happen. 

Millie.

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Avatar for cookiemonsteruk
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This message was authored by: cookiemonsteruk

Message posted on ‎07 Feb 2024 10:01 AM

Re: Wi-Fi issue

Posted by a Superuser, not a Sky employee. Find out more

@MillieM 

 

Could you post your hub stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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