Discussion topic: Outage issue

This message was authored by A67 This message was authored by: A67

Outage issue

  • I was told by sky that even though I've already waited 2 months for openreach to sort out the outage problem. If I don't carry on waiting and I try and go with another company I will loose the auto compensation that I've accrued for the last 2 months, they don't give 2 hoots at the fact that I've had to buy extra internet bundles elsewhere for the last 2 months, even worse I still don't know when this outage is going to get fixed.

All Replies

This message was authored by Daniel-F This message was authored by: Daniel-F

Re: Outage issue

Posted by a Sky employee

Hi @A67 


I'm really sorry to hear this has happened, that's not been the best journey you have experienced.


We have our customer priority team who are aware of this and will aim to give you a call back as soon as they can do to discuss this further.



Community Moderator

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion