Discussion topic: Wi-Fi connection suddenly stopped
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Message posted on 11 Nov 2025 04:48 PM
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Wi-Fi connection suddenly stopped
I recently had my upgrade to Skyfall fibre completed just yesterday – just over 24 hours later I am faced with an issue where none of my devices can connect to the router, though it says the Wi-Fi is working with a green light there is a yellow light Next to something which says voice – I don't even know what that is.
I've seen a lot of people complaining from last year that they also have this problem as soon as they were upgraded to fibre
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Message posted on 11 Nov 2025 05:21 PM
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Re: Wi-Fi connection suddenly stopped
@TSmithy171 an amber Internet light means the hub has lost connection as explained here https://www.sky.com/help/articles/hub-lights-explained-start
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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