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Discussion topic: Wi-Fi connection has been breaking down regularly several times a day since last Friday.

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This message was authored by: morvsal

Wi-Fi connection has been breaking down regularly several times a day since last Friday.

No reliable wifi connection/speed since last Friday. It's affecting my work really badly. If not properly solved soon, I will seriously consider leaving Sky.

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This message was authored by: Mr+Flibbles+86

Re: Wi-Fi connection has been breaking down regularly several times a day since last Friday.

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by: Addie15

Re: Wi-Fi connection has been breaking down regularly several times a day since last Friday.

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

This message was authored by: LFrancois

Re: Wi-Fi connection has been breaking down regularly several times a day since last Friday.

Hi, I am having the same issue, my internet is not working and it is affecting my work.

 

This needs to be resolved asap please.

This message was authored by: JPR007

Re: Wi-Fi connection has been breaking down regularly several times a day since last Friday.

@LFrancois You aren't talking to Sky this is a customer forum. Have you run the connection test to see if it picks up a fault?

Working from home has no bearing on priority when it comes to fixing faults as it's a domestic connection, not a business one. 

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** No - I have nothing to do with Sky **
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