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Discussion topic: Wi-Fi Blackspot

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This message was authored by: NTanner

Wi-Fi Blackspot

I am having Internet connectivity issues in one part of my house. Is there any way that I can improve the signal in this area?

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This message was authored by: Chrisee

Re: Wi-Fi Blackspot

Posted by a Superuser, not a Sky employee. Find out more

@NTanner the usual work round is to use some form of extender Sky can sell you their WiFi Max bundle which can supply up to 3 esxtenders see https://www.sky.com/help/articles/sky-wifi-max

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: NTanner

Re: Wi-Fi Blackspot

Thanks, but I have an extender and it's not really helping much.

This message was authored by: Chrisee

Re: Wi-Fi Blackspot

Posted by a Superuser, not a Sky employee. Find out more

@NTanner extenders need a good connection to the hub so should be placed halfway between the hub and where you need the boost. You can have areas of you home which due to factors like solid walls or foil faced insulations mean wifi signals are blocked. Here the only solution is running an ethernet cable or using technology like powerline adapters and connecting a wifi access point to that feed. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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