Whos nows a number that actually talks to a person at sky broadband

[tim+tower]

Absolute joke 

You report a problem to sky 

They send an openreach guy 3 days later ( not open reaches fault )

They come and then discover the problem is not the signal but the router 

To which he asks

this is a new router correct ? Yes I reply 

Ok could you get the old one ? 

So I did 

He connects it and and problem is fixed 

But sky told me only a matter of months ago that my old router was no good snd that I needed to upgrade to the new one at extra cost , 

Them have the cheek to send a message saying that they had fixed my issue 

All they have done is put my back on poor Internet at an inflated cost 

Fair play sky no wonder you make billions every year 

Disgusting way to treat a customer who has been wither a very long time 

[GD1]

@tim+tower  You can call Sky on 150 from Sy Talk landline.

You should be aware that we are all customers here.

[tim+tower]

• I don't have a sky land line 

[Daniel0210]

@tim+tower 
you can use:
https://www.sky.com/help/home
UK: Scroll down and click on ‘Need more help’ and it provides an 0333 number.
ROI: change the flag in the very bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides an 0818 number.
(The forum filters don’t allow us to type the digits in full).

Stay on the line and don’t hang up if you’re prompted to.
Depending on your particular issue the operating times of various departments may differ.

[GD1]

@tim+tower If you have Sky broadband then you also have a landline, even with FTTP you have a VOIP line.

[tim+tower]

I don't have a phone 

[Daniel0210]

@tim+tower 

Why can't you purchase a cheap handset for a couple of pounds, plug it in and call Sky?

[tim+tower]

Really 

[cookiemonsteruk]

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@tim+tower wrote:

Really 

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@tim+tower 

Yes, because at the minute you apparently have no means of contacting anyone. What are you typing on at the minute?

[Daniel0210]

@tim+tower 

If you want to contact Sky you'll need to get a mobile, or a landline. You could also try on Facebook.