19 Sep 2022 01:32 AM
I ordered my broadband a couple of hours ago however I can't see on my app on the "track your order" when my broadband hub will be delivered? I have an email but it doesn't say nothing about my broadband hub getting delivered.
it just tells me my activation date and that It can be activated without an engineer having to come out to my home.
19 Sep 2022 07:18 AM
Posted by a Superuser, not a Sky employee. Find out moreThe Hubs normally arrive a few days before your activation date.
19 Sep 2022 10:08 AM
Posted by a Superuser, not a Sky employee. Find out more@Kimyates Are you moving to Sky or are you already with Sky and just upgrading?
19 Sep 2022 01:27 PM
I've just moved
19 Sep 2022 01:28 PM
Just moved
19 Sep 2022 02:00 PM
Posted by a Superuser, not a Sky employee. Find out more@Kimyates I would keep an eye on your account in track orders to see if anything appears in the coming days. With what is going on today and most of Sky closed it might take time for it to come through.
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