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Discussion topic: When defualt password is changed, all passwords are incorrect when connecting

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This message was authored by gareth1234561 This message was authored by: gareth1234561

When defualt password is changed, all passwords are incorrect when connecting

When I change the defualt password to connect to the wifi, I can only connect my laptop to the wifi. All other devices are told the password is incorrect 


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This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: When defualt password is changed, all passwords are incorrect when connecting

Posted by a Superuser, not a Sky employee. Find out more

@gareth1234561 this type of issue can often be sorted by telling the device to forget the connection and then adding it afresh, on some devices you may have to reboot the unit and in extreme cases factory refresh.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by Highlinder This message was authored by: Highlinder

Re: When defualt password is changed, all passwords are incorrect when connecting

Posted by a Superuser, not a Sky employee. Find out more

@gareth1234561  Which router from Sky do you have just now from the link below

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub 

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This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: When defualt password is changed, all passwords are incorrect when connecting

Posted by a Superuser, not a Sky employee. Find out more

@gareth1234561 this type of issue can often be sorted by telling the device to forget the connection and then adding it afresh, on some devices you may have to reboot the unit and in extreme cases factory refresh.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
gareth1234561
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This message was authored by gareth1234561 This message was authored by: gareth1234561

Re: When defualt password is changed, all passwords are incorrect when connecting

This fixed it, thank you

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