07 Oct 2023 03:50 PM - last edited: 04 Jun 2024 07:40 AM by KevNewMedia
My SKY router is xxxxx
I need to login to the gateway login section but it won't allow me, nor is there an option to reset password.
Moderator note: personally identifiable information removed
07 Oct 2023 04:35 PM
Posted by a Superuser, not a Sky employee. Find out more@Alicefiges if you mean logging into the hub's web interface the username is admin and the password is either the word sky or the default wifi pssword on the label depending on the model.
25 Jan 2024 04:54 AM
My WiFi was working well. Now it is asking for a Gateway Login. I tried entering the WiFi name and password but it not accepting in any of our devices. My WiFi name is SKYYI39
25 Jan 2024 08:12 AM
Posted by a Superuser, not a Sky employee. Find out more@Bongi check you are entering the passcode exavtly as written on the label and not using a letter rather than a number or vice versa for examplecthe letter O for a 0.
if still stuck reboot the device that is not connecting if it is a TV disconnect the power until the led goes out. If that doesnt help and the issue is affecting multiple devices reset the Sky hub by pressingand holding in the reset pin until the power led blinks which will return the unit to the values on the label. If that wotks consider whether somebody had changed the passcode.
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