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Discussion topic: What equipment to return to Sky

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This message was authored by: Anom098

What equipment to return to Sky

Ive given Sky notification I intent to leave/ move to another broadband supplier, I obviously return the modem/router and power supply but what about the ethernet cables that came with the router ? I cant remember if 1 or 2 ethernet cables were included with the router 

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This message was authored by: TimmyBGood

Re: What equipment to return to Sky

Posted by a Superuser, not a Sky employee. Find out more

@Anom098 

 

They aren't going to be worried about ethernet cable(s)

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Daniel0210

Re: What equipment to return to Sky

Posted by a Superuser, not a Sky employee. Find out more

@Anom098 

Sky give this advice:

https://www.sky.com/help/articles/charges-for-not-returning-sky-q-equipment

 

which includes… 

 

Cancelling Sky Broadband & Talk? You might be asked to return any:

  • Sky hub
  • Sky boosters (if you don’t have or aren’t keeping Sky Q).
  • Sky Max Pods. 

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging so DMs are switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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