24 Feb 2025 09:32 PM
I've had 2 readings today in between it being red and green!
They've got some issues somewhere!
28 Feb 2025 01:46 PM
No readings for me for 2 days now, 5am on the 26th was the last 🤬 How's everyone else doing? Getting quite fed up with this rubbish now.
28 Feb 2025 01:51 PM
Last reading 2am on 27th for me. Had a run of a few good days now bad again
28 Feb 2025 01:58 PM
its pretty poor, backend issue somewhere but they need ot get it sorted, as your level gets lower you rely on it to know when you're going to need to order! We're at aout 300l (I think!) so will probably be late March but it would be helpful to know!!!
28 Feb 2025 04:58 PM
Yeah, I picked this up because I had an older watchman alarm before and wanted to see usage in more detail. It will do what I want if it was just reliable. I live in hope 🙂
28 Feb 2025 06:09 PM
I spoke to them today, apparently they are working on issues and monitoring it. Advised me to leave it plugged in. They've asked technical support to monitor my device. Probably a fairly standard response but they've also said I can return it if unhappy which I will if there is no improvement.
28 Feb 2025 06:15 PM
I might have to bite the bullet and call them next week as they don't respond to opened tickets 🤬
01 Mar 2025 10:15 AM
No they don't if you look at a previous message I emailed direct & complained that they hadn't responded and got an almost immediate response.
Got mine 'working' but now only had 3 readings in 2 weeks ... nightmare
01 Mar 2025 10:17 AM
Yes, same here. "Fixed" it and now only had 3 readings in 2 weeks
01 Mar 2025 10:22 AM
Last reading was 26th at 2pm ... very random & USB steady red despite getting the odd readings-haven't actually seen it green!!
01 Mar 2025 12:37 PM
Yep 26th for me too. Currently red and the power was off in our lane yesterday so it was effectively restarted
01 Mar 2025 04:06 PM
My watch and app is still giving me daily readings,notifications though are a different matter..
01 Mar 2025 04:43 PM
Only had one notification......
02 Mar 2025 11:19 AM
Another day another day of no readings 🤬
02 Mar 2025 11:30 AM
Yup me too! This is ridiculous
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion