Watchman SENSiT Smart WiFi Tank Level Monitoring Kit

[MRobinson]

Hi,  I have a Watchman SENSiT Smart WiFi Tank Level Monitoring Kit and it will not connect to my broadband.  I have disabled 5GHz on the router but still no luck connecting to the dongle.  The tank sensor and dongle have worked on the installers Broadband but not on my sky broadband.

[TimmyBGood]

@MRobinson 

For a white Sky Max Hub you'll probably need to reduce the wireless security level from WPA3 to WPA2-PSK using the Hub admin settings in the My Sky app.

[MRobinson]

Thanks you for the guidance.  My router is black so not sure if this still applies but when I can log onto it I will check the settings.  Strangely my Hive and smart meter both work perfectly. Regards,