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Discussion topic: Was not working

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This message was authored by Norsem This message was authored by: Norsem

Was not working

Just got brand new hub and tried connecting my printer via ups but the ups flashes amber not green and the printer will not connect.
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Norsem
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This message was authored by Norsem This message was authored by: Norsem

Re: Wps not working

Just got new sky hub and tried to connect my printer with wps but it just stays amber and won't turn green so printer does not connect.
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Wps not working

Posted by a Superuser, not a Sky employee. Find out more

@Norsem 

Often printers need a full factory reset before they will re-connect.

You may also need to split your WiFi bands. Instructions on how to do this can be found on the link below.

https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610

 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by sonicares This message was authored by: sonicares

Re: Was not working

Your printer might only support 2.4ghz. Make sure 2.4ghz is enabled on your router. 

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