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Discussion topic: Waiting on delivery as not showing a date when my hub will be delivered

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This message was authored by CH04OBN This message was authored by: CH04OBN

Waiting on delivery as not showing a date when my hub will be delivered

I am waiting on my delivery for the hub box for Internet in my home. My on line Account just says coming soon. My activation is on and still waiting on my delivery, I have been billed but still no Internet
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This message was authored by Highlinder This message was authored by: Highlinder

Re: Waiting on delivery as not showing a date when my hub will be delivered

Posted by a Superuser, not a Sky employee. Find out more

@CH04OBN  When is your activation date or has it already happened?

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CH04OBN
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This message was authored by CH04OBN This message was authored by: CH04OBN

Re: Waiting on delivery as not showing a date when my hub will be delivered

Yes activated two days ago.
This message was authored by Highlinder This message was authored by: Highlinder

Re: Waiting on delivery as not showing a date when my hub will be delivered

Posted by a Superuser, not a Sky employee. Find out more

@CH04OBN I have escalated your post to Sky who may be in touch with you regarding this via a private message on this forum or an email to you, both of which will invite you to a private chat.

 

More information about this process can be found in the link below.

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Waiting on delivery as not showing a date when my hub will be delivered

Posted by a Sky employee

Thanks for escalating this. We’ve sent @CH04OBN  an invite to chat.

Thanks

Lisa - Sky Tech Team Expert
CH04OBN
Topic Author
This message was authored by CH04OBN This message was authored by: CH04OBN

Re: Waiting on delivery as not showing a date when my hub will be delivered

Thanks for your help

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