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Discussion topic: WIFI issues

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This message was authored by ttaylor93 This message was authored by: ttaylor93

WIFI issues

The quality of my wifi is pathetic with the upload speed stagnant at 18MB\s and booking an engineer is an imposability as i am a school teacher and the availability of said apointments is pathetic. Furthermore actually getting in contact with sky is a disgrace and considering the silly ammount of money have been charged for this quality of service. I wish an email to properly contact someone who can actually do something and the ability to book an apointment either for an evening/weekend or time where i am off as they only allow booking 2 weeks in advance 

this current level of service is not worth £138 a month 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: WIFI issues

Posted by a Superuser, not a Sky employee. Find out more

@ttaylor93 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by jamesn123 This message was authored by: jamesn123

Re: WIFI issues

Posted by a Superuser, not a Sky employee. Find out more

@ttaylor93 

Unless your on Ultrafast/Gigafast 18mbps upload would be about right.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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