Using Asus RT-AC5300 with Sky Gigafast

[Brownbear1710]

Hey, I am switching from Vodafone over to Sky Gigafast, I currently have my Asus router connected directly to the Open Reach ONT box. I would be grateful if someone could provide me with the router setting I would need to change to use it with SKY. 

The router runs on the latest asus firmware. Screenshot included below.

 

[jamesn123]

Hi @Brownbear1710 

Are you in the UK or Ireland?

[Brownbear1710]

Hey @jamesn123,

I am based in the UK.

[jamesn123]

@Brownbear1710 

Okay so WAN should be set to 'Automatic IP' not PPPoE like it is at the moment.

Then in the DHCP Option 61 box put abc123@skydsl|abc123

[jamesn123]

@Brownbear1710 Here is some screenshots from my router to help you out

[Brownbear1710]

Thank you @jamesn123 that has worked and I am now up and running. Question for you, my miminum speed guarantee is about 600mbps, currently getting about 200-300 (wifi turned off, 1 laptop connected through Ethernet). We've only switched yesterday so assume it'll take a while for the line to stabilise and for us to get to the 600?

[jamesn123]

@Brownbear1710 

No with FTTP it should be fairly instant. Check you have QoS disabled

[Brownbear1710]

Hey,

QOS is disabled, and I'm now averaging about 400-430 download and about 100 upload 😞 

[jamesn123]

@Brownbear1710 

Have you tested the speed via the Sky router to see if its the same

[Brownbear1710]

currently connected to the sky hub, weirdly enough i'm getting about 200 download and 120 upload. again only my laptop connected to the hub through Ethernet

[jamesn123]

@Brownbear1710 

Sounds like it could be more of a line issue then.

What laptop is it? Is it fast enough to handle gigabit? What speedtest site are you using?

[Brownbear1710]

Its a HP Probook G9, so should be able to handle 1gbps, using Speedtest.com to test the speed. 

[jamesn123]

@Brownbear1710 

I would leave the Sky router connected then contact Sky and report low throughput

[Brownbear1710]

Will do, thank you for all your help @jamesn123, much appreciated!