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Discussion topic: Bband not working really slow

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This message was authored by Tracie328 This message was authored by: Tracie328

Bband not working really slow

My broad and is really slow every morning 

 

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Bband not working really slow

Posted by a Superuser, not a Sky employee. Find out more

@Tracie328 

Is it just in the mornings? Not any other time?

Do you have Sky Q?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Tracie328
Topic Author
This message was authored by Tracie328 This message was authored by: Tracie328

Re: Bband not working really slow

Yes I have sky q box all the time but mornings are the worst

 

This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Bband not working really slow

Posted by a Sky employee

Hi @Tracie328 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Bband not working really slow

Posted by a Superuser, not a Sky employee. Find out more

@Tracie328 

Try disabling eco mode on your Q boxes

https://www.sky.com/help/articles/using-the-standby-settings#:~:text=Eco%20or%20Active.-,Eco,any%20s....

 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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