Broadband
1

Discussion topic: Upgrade has failed

Reply
Answered - Go to Answer
Bev22
What's this?
This message was authored by Bev22 This message was authored by: Bev22

Upgrade has failed

‎27 Mar 2024 01:23 PM

Hi I had an engineer out yesterday to upgrade my broadband to full fibre. Currently my home phone is not working at all (goes straight to answerphone) no dial tone.

The other main problem is there is no change in my braodband speed so I am questioning why I have upgraded 

Report post
Post 1 of 2
299 Views
Reply
0 Likes
View answer in the context of this discussion

Best Answers
Highlinder
What's this?
Superuser
This message was authored by Highlinder This message was authored by: Highlinder Answer

Re: Upgrade has failed

‎27 Mar 2024 01:48 PM

Posted by a Superuser, not a Sky employee. Find out more

@Bev22  Did the engineer complete the work at your property?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

View this Answer within the discussion

Report post
Post 2 of 2
289 Views
Reply

Did this answer not help you?

Reply

All Replies

Highlinder
What's this?
Superuser
This message was authored by Highlinder This message was authored by: Highlinder Answer

Re: Upgrade has failed

‎27 Mar 2024 01:48 PM

Posted by a Superuser, not a Sky employee. Find out more

@Bev22  Did the engineer complete the work at your property?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Report post
Post 2 of 2
290 Views
Reply

Did this answer not help you?

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion