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Discussion topic: Upgrade has failed

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Bev22
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This message was authored by Bev22 This message was authored by: Bev22

Upgrade has failed

‎27 Mar 2024 01:23 PM

Hi I had an engineer out yesterday to upgrade my broadband to full fibre. Currently my home phone is not working at all (goes straight to answerphone) no dial tone.

The other main problem is there is no change in my braodband speed so I am questioning why I have upgraded 

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Highlinder
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This message was authored by Highlinder This message was authored by: Highlinder Answer

Re: Upgrade has failed

‎27 Mar 2024 01:48 PM

Posted by a Superuser, not a Sky employee. Find out more

@Bev22  Did the engineer complete the work at your property?



If someone has helped give them Like.

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Highlinder
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Superuser
This message was authored by Highlinder This message was authored by: Highlinder Answer

Re: Upgrade has failed

‎27 Mar 2024 01:48 PM

Posted by a Superuser, not a Sky employee. Find out more

@Bev22  Did the engineer complete the work at your property?



If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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