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Discussion topic: Unable to disable Sky Shield

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This message was authored by: moonechild

Message posted on ‎06 Jul 2024 05:14 PM

Unable to disable Sky Shield

Hi there, I'm trying to disable my Sky Shield but it won't work on the Sky app or on browser. Getting an error every time I try. Could someone please let me know how I would go about disabling this?

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Avatar for Highlinder
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Superuser
This message was authored by: Highlinder

Message posted on ‎06 Jul 2024 05:44 PM

Re: Unable to disable Sky Shield

Posted by a Superuser, not a Sky employee. Find out more

@moonechild  The easy way would be to give Sky a call and see if the agent can get into doing this for you and if not then can escalate this further for you.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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Avatar for Al123
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This message was authored by: Al123

Message posted on ‎07 Nov 2024 09:55 PM

Re: Unable to disable Sky Shield

I have the same problem did you get this sorted?

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