Tv freezing

[Chr2]

Each morning and each early evening the broad band and tv are freezing it has been happening for a few weeks now has sky got cable issues in the area or other faults your not telling us

[Jporch316]

@GD1 

can you move to the broadband forum please 

@Chr2 

Have you tried the troubleshooting line checker in the MySky app

alss have you tried rebooting both your glass tv by pulling the plug for a few minutes and the same with your router ?

you could also try connecting your glass unit to the router with an Ethernet cable and switching off wifi in the settings to see if the issue persists